Discover AI tools available to the Cornell community, along with technologies currently under evaluation. Learn about capabilities, eligibility, and privacy considerations.
Additional Resources
Cornell-Supported AI Tools
Beginning fall 2026, Cornell is expanding access to AI tools to support teaching, learning, research, and operations. Through university-negotiated agreements, community members gain access to leading AI platforms with enhanced privacy, security, and institutional pricing benefits.
Cornell has intentionally adopted a multi-vendor AI ecosystem to provide meaningful choice, support a wide range of academic and administrative needs, and promote responsible AI use across disciplines and roles.
Access is being introduced through a phased rollout, with different tools and groups becoming eligible at different times throughout 2026 and early 2027. These tools are offered through a limited-duration pilot program to support a period of learning, experimentation, and feedback as Cornell evaluates how AI can best serve the university community.
When will ChatGPT and Claude become available?
| Who | When |
|---|---|
| University Faculty, RTE faculty, and emeriti | November 2026 |
| Staff | November 2026 |
| Academic Staff | November 2026 |
| Postdoctoral fellows and scholars | November 2026 |
| Ph.D., DMA, and JSD. students | November 2026 |
| JD; DVM students | January 2027 |
| Two-year MBA students | Fall 2026: Part of pilot |
| Undergraduate students classified as active by the Office of the University Registrar | January 2027 |
| Master's students classified as active by the Office of the University Registrar | January 2027 |
| Cornell Cooperative Extension (CCE) employees and other non-Cornell employee partners | Decision will be made in January 2027 |
* Because Weill Cornell Medicine operates in a distinct clinical, research, regulatory, privacy, and security environment, it will establish its own phased implementation plans, eligibility criteria, permitted uses, training requirements, and safeguards. Details are being finalized and will be communicated separately. Until then, members of the Weill Cornell Medicine community should continue to follow existing institutional policies and approved-tool guidance.
** Some teams or units may limit AI tool use based on the sensitive, confidential, or regulated information they handle.
*** Individuals under 18 years of age are not currently eligible to access Cornell-supported AI tools.
Cornell-Supported AI Tools
ChatGPT Edu
Provider: OpenAI
ChatGPT (chat)
Answer questions, conduct web research, process and summarize documents, generate images and text, and brainstorm.
ChatGPT Work
AI assistance similar to ChatGPT Chat that works directly with folders and files on your computer. It can handle complex tasks like organizing files, analyzing and creating documents and spreadsheets, and set scheduled tasks to run routinely.
Use Cases: Create content, analyze data in your work folders, conduct web research, and automate tasks to improve productivity.
Codex
An agentic client that allows you to generate code, handle complex development tasks, and automate programming workflows.
Use Cases: Generate code, automate development tasks, and accelerate software projects.
Cornell provides free ChatGPT Plus access for eligible users. Faculty and staff who need additional capacity for themselves, their group, or their students will soon be able to purchase ChatGPT Pro accounts at a discounted rate. Approved applicants must provide a Cornell account number for billing. Sign up to learn when this option becomes available.
Regulated Data: Moderate
Note: In order to use FERPA and international personal data, web search must be disabled.
Learn More at IT@Cornell
(Available in early November to select groups)
Google AI
Provider: Google
Gemini Chat
Answer questions, conduct web research, summarize documents, generate images and text, and brainstorm. Integrated into Google Workspace.
Google AI Pro / Ultra
Higher-tier Gemini plans that add agent features, which let Gemini work on tasks in the background, plus access to Antigravity.
Access is expected in spring 2027 for a limited number of users, at no cost, for research use.
Claude Enterprise
Provider: Anthropic
Claude (chat)
Answer questions, conduct web research, process and summarize documents, generate text, and brainstorm.
Claude Cowork
AI assistance similar to Claude Chat that works directly with folders and files on your computer (desktop app only). It can handle complex tasks like organizing files, analyzing and creating documents and spreadsheets, and set scheduled tasks to run routinely.
Use Cases: Create content, analyze data in your work folders, conduct web research, and automate tasks to improve productivity.
Claude Code
Agentic client that allow you to generate code, development complex tasks, and help automate programming workflows.
Use Cases: Generate code, automate development tasks, and accelerate software projects.
* Claude Chat and Claude Cowork may appear as a single, unified experience as Anthropic rolls out product updates.
Cornell provides free Claude account access with a basic usage budget for eligible users. Faculty and staff who need additional capacity for themselves, their group, or their students will soon be able to purchase Pro or Max accounts at a discounted rate. Approved applicants must provide a Cornell account number for billing. Sign up to learn when this option becomes available.
Regulated Data: Moderate
Learn More at IT@Cornell
(Available in mid-November to select groups)
Cornell AI Platform
The Cornell AI Platform is a secure, private solution for accessing AI models.
AI Gateway
AI Gateway allows API access to frontier and open-source models like OpenAI's GPT, Anthropic's Claude, Google's Gemini, xAI’s Grok, Moonshot AI’s Kimi, and many more, all in a secure Cornell environment. It also enables you use your own LLM key to power tools such as Open WebUI.
Getting access via the AI Gateway allows you to seamlessly integrate AI into your custom scripts and application development.
Learn more. (NetID required)
Access must be requested and approved. A valid Cornell account number is required for billing. For additional information or to request access, contact via email.
Regulated Data: Moderate
Microsoft Copilot
Provider: Microsoft
Copilot Basic (formerly Microsoft 365 Copilot Chat)
Answer questions, conduct web research, process and summarize documents, generate images and text, and brainstorm. Integrated with the Microsoft 365 and Office applications.
Copilot Premium
Coming soon.
Cornell provides free Copilot Basic (formerly Microsoft 365 Copilot Chat) to eligible users at no additional cost. Expanded access to premium Microsoft Copilot capabilities is currently being evaluated
Regulated Data: Moderate
Note: In order to use FERPA and international personal data, web search must be disabled.
Learn More at IT@Cornell
AI-Enabled Applications
Adobe Firefly
Provider: Adobe
Allows users to generate images from text, then manipulate and edit them.
Cost: Available with an Adobe license.
Regulated Data: Low
Learn More at Adobe Firefly
Zoom AI Companion
Provider: Zoom
Gives hosts and participants shareable meeting summaries and next steps lists, “highlight reels” in recordings, catch-up options for people joining a meeting late, and more.
Cost: Available with Zoom access.
Regulated Data: Low
Learn More at IT@Cornell
Tools Under Review
Cornell is actively assessing additional AI tools to determine which meet our standards for privacy, security, accessibility, and responsible use. Each platform undergoes careful review to ensure it protects sensitive information, supports academic integrity, and aligns with the university’s values.
Contact the AI Innovation Hub to inquire about these or other tools, and to get advice about using AI to solve your challenges.
Microsoft Copilot Premium
Lets users ask questions, draft content, analyze information, and interact with organizational data.
Use to get quick answers, create content, and research topics. Work smarter in Word, Excel, PowerPoint, Outlook, and Teams.
Currently under review.
Frequently Asked Questions
Getting Started
What AI tools are being made available by the university?
Cornell is expanding access to ChatGPT Edu, Claude Enterprise, Gemini, and Copilot along with other AI-related resources and services. These tools offer a range of capabilities, from content creation and data analysis to research support, coding assistance, and ways to streamline tasks.
Broad access helps ensure that all members of the Cornell community have opportunities to examine how these technologies can impact their work, studies, teaching, and research.
As part of this effort, Cornell has established pilots with providers to support a period of learning, experimentation, and evaluation across the university. Access is being introduced through a phased rollout, with different tools and user groups becoming eligible at different times throughout 2026 and early 2027. This approach allows Cornell to gather feedback, identify effective use cases, expand training and support resources, and incorporate lessons learned as use grows.
Cornell has intentionally adopted a multi-vendor AI ecosystem to give the community meaningful choice. No single AI model or platform is best for every task, discipline, or use case. By providing access to multiple tools, Cornell enables individuals and teams to determine whether and when a tool will support their work, including in teaching, learning, and research.
For the most current list of available AI tools, including details on eligibility, access, approved uses, training resources, privacy protections, and university guidance, please refer to Tools and Guidelines and Resources.
When will access be available?
For the Ithaca-supported campuses and Cornell Tech, access begins in November for faculty, staff, and Ph.D., DMA, and JSD students, with master’s students and undergraduates to follow in early 2027.
Eligible faculty, students, and staff can request a base level of use for all tools at no cost, and faculty, staff, and teams will have the option to purchase additional capacity at a discounted rate. Free access to a limited number of licenses for Google’s agentic AI tools for research use will follow in spring.
Because Weill Cornell Medicine operates in a distinct clinical, research, regulatory, privacy, and security environment, it will establish its own phased implementation plans, eligibility criteria, permitted uses, training requirements, and safeguards. Details are being finalized and will be communicated separately. Until then, members of the Weill Cornell Medicine community should continue to follow existing institutional policies and approved-tool guidance.
This phased approach allows Cornell to expand access thoughtfully while providing training and support, gathering community feedback, and incorporating lessons learned as use grows across the university. It also supports Cornell's ability to evaluate how AI tools can best support teaching, learning, research, and operations while informing future decisions about AI investments, governance, and support.
For the latest information on availability, eligibility, and rollout timelines, visit the Tools and Guidelines and Resources pages.
Is training available? What support resources are available if I need help? How can I learn more about using AI responsibly?
Yes. Cornell offers a growing range of training, learning opportunities, and support resources to help faculty, staff, and students build AI skills and use AI tools effectively and responsibly.
Resources include the AI Critical Literacy Program, the AI Exploration Series, tool-specific training, selected eCornell offerings, and educational materials from trusted learning platforms and AI providers. Community members can also connect with peers, exchange ideas, and share lessons learned through communities of practice, Teams channels, and other collaborative forums.
Coming soon: Cornell will expand its offerings with additional workshops, demonstrations, office hours, and hands-on training sessions, including tool-specific deep dives and role-based learning opportunities.
Visit the Cornell AI Initiative Training page for the latest resources, events, and support opportunities.
Why are AI tools being rolled out to undergraduate and master's students in January?
Cornell is taking a phased approach to expanding access to AI tools across the university. This approach allows the university to thoughtfully scale services, incorporate lessons learned, develop training and support resources, and ensure users have a positive experience as new tools are introduced.
Faculty, labs, and academic units that would benefit from earlier student access for teaching, research, or other university activities may have opportunities to sponsor access for students within their courses, programs, labs, or project teams, subject to tool availability and program requirements. Submit an email to start the request.
Why is the university providing access to AI tools?
Faculty, students, and staff are already bringing AI tools purchased on consumer licenses to campus. These licenses have terms that create substantial risks to privacy, security, loss of intellectual property, and security.
By providing university-supported AI tools, Cornell has been able to negotiate institutional pricing, privacy and security safeguards, and contractual protections that are not available through individual consumer subscriptions. Institution-wide access also helps promote equitable participation by ensuring that advanced AI capabilities are available to the broader Cornell community, rather than only to those who can afford individual subscriptions. It also helps ensure that all faculty, staff, and students, regardless of role, discipline, or technical background, have the opportunity to explore how these technologies can enhance their teaching, learning, research, and work, while engaging with AI in ways that are secure, responsible, and aligned with university values. Through individual experimentation, community-wide training opportunities, and novel application and iteration, our campus community can gain deeper understanding of how to mitigate AI risks and how to take advantage of new opportunities.
How do I sign up or activate my account?
Access to Cornell-supported AI tools is being introduced through a phased rollout. Eligible faculty, staff, and students will be invited to participate as tools become available to their user group. If you would like to receive updates about upcoming AI tool availability, rollout announcements, and training opportunities, sign up here.
Once your group becomes eligible:
Step 1: Complete the Cornell AI Tool Onboarding.
Before receiving access, you must complete the online, self-paced Cornell AI Tool Onboarding program. This approximately 45-minute course is designed to help you understand tool capabilities, privacy and security considerations, responsible AI use, and university guidelines.
Step 2: Activate your account.
Once you have completed the onboarding program, you will receive an email within two business days with instructions for activating your account, downloading any necessary applications, and getting started.
What if I already have a personal, lab, department, or unit subscription?
If you or your group already have a subscription to a tool, you may choose to continue using it, transition to a Cornell-supported service when available, or maintain both, depending on your needs and the capabilities available in each service. As a reminder, Cornell-supported AI tool subscriptions include additional privacy, security, and contractual protections that are generally not available through personal or other non-Cornell-supported subscriptions.
If you have questions about transferring data or maintaining both a personal and a Cornell-supported account, refer to the corresponding IT@Cornell page for tool-specific guidance and instructions. Helpful links can be found in the Cornell Supported AI Tools section on this page.
If you have questions about obtaining a refund for an existing personal subscription that you no longer need because you will be using a Cornell-supported account for university work, consult the provider's guidance:
- Claude: If you have questions about refunds for personal accounts, please refer to Anthropic's help articles.
- ChatGPT: If you have questions about refunds for personal accounts, please refer to OpenAI's help article.
Cornell cannot provide refunds for subscriptions purchased directly from AI providers. Refund eligibility, billing, account migration, and subscription management are governed by the provider's terms and policies.
Who is eligible to use Cornell tools?
Cornell is offering eligible faculty, staff, and students the opportunity to opt in to university-supported AI tools, with access being rolled out in phases based on tool availability and user groups. For the Ithaca-supported campuses and Cornell Tech, access begins in November for faculty, staff, and Ph.D. students, with master’s students and undergraduates to follow in early 2027.
Eligible faculty, students, and staff can request a base level of use for all tools at no cost, and faculty, staff, and teams will have the option to purchase additional capacity at a discounted rate. Free access to a limited number of licenses for Google’s agentic AI tools for research use will follow in spring.
Because Weill Cornell Medicine operates in a distinct clinical, research, regulatory, privacy, and security environment, it will establish its own phased implementation plans, eligibility criteria, permitted uses, training requirements, and safeguards. Details are being finalized and will be communicated separately. Until then, members of the Weill Cornell Medicine community should continue to follow existing institutional policies and approved-tool guidance.
During the pilot, the university will gather feedback, assess how different tools are being used across teaching, learning, research, and operations, and identify opportunities to enhance the user experience, expand support and training resources, and inform future access decisions. Insights and feedback from participants will help shape decisions about training, support, governance, and future investments in AI capabilities.
How much do these AI tools cost?
Cornell has negotiated institutional agreements with leading AI providers to make advanced AI tools available to the university community at a significantly lower cost than individual subscriptions and with additional privacy, security, and contractual protections.
Providing institution-wide access helps ensure that the benefits of AI are not limited to those who can afford individual subscriptions. It also allows Cornell to secure privacy protections, security safeguards, and contractual terms that are generally not available through consumer AI offerings.
Cornell's current AI tool pilots are designed to support learning, experimentation, and feedback across the university. During this period, Cornell will assess community needs, usage patterns, and the value of different tools to help inform future investments, access models, and support resources.
Costs, eligibility, and available tools vary by platform and user group. For the latest information about tool availability, eligibility, and any applicable costs, refer to the Tools page.
Use this chart to compare token budget tiers and identify the option that best matches your expected usage (NetID login required to view).
What are the environmental impacts of AI, and how is Cornell approaching them?
AI has the potential to make important contributions to sustainability research and practice, including efforts related to climate change, food security, agriculture, energy systems, and resource management. At the same time, AI technologies can require significant computing power, which increases energy consumption and raises important questions about environmental sustainability.
Cornell recognizes both the opportunities and challenges associated with AI. As the university expands access to AI tools, it is also encouraging thoughtful consideration of their environmental impacts alongside their benefits for teaching, learning, research, and operations.
The university's Sustainable Computing Workgroup, which includes faculty, staff, and students, is examining the sustainability implications of computing technologies, including AI. The group will help track AI's impact on energy use, identify emerging challenges and opportunities, and provide recommendations to support responsible and sustainable adoption.
Learn more at the Cornell AI Initiative sustainability page.
Usage
Is AI use required?
Use of Cornell-supported AI tools is generally optional, and community members may decide whether and how AI is appropriate for their teaching, learning, research, or work. Students should talk to their instructor about whether classroom use of AI is expected.
Cornell's current AI tool pilots are designed to support learning, experimentation, and evaluation across the university. During this period, faculty, staff, and students are encouraged to explore AI tools where they may be helpful, while also sharing feedback about when AI adds value, when it does not, and where limitations or concerns exist.
Cornell recognizes that AI is not the right solution for every task, discipline, workflow, or learning objective. Decisions about whether and how to use AI should be guided by professional judgment, disciplinary norms, applicable policies, and individual needs.
Students should follow guidance provided by their instructors and any course-specific policies outlined in the syllabus. Staff should consult with their supervisors and unit leadership regarding appropriate use within their roles and responsibilities. Faculty should consider disciplinary norms, applicable university policies, and any relevant research, teaching, or professional requirements.
Feedback from the community, including both successful use cases and situations where AI is not useful or appropriate, will help inform future decisions about AI tools, training, guidance, and investments.
Can we use these tools for personal purposes?
Like other Cornell-provided computing, networking, and information resources, AI tools are provided primarily to support Cornell's teaching, learning, research, and workplace activities. In most cases, incidental personal use is permitted, provided it is reasonable, does not add costs to the institution, does not interfere with university work or studies, and complies with applicable laws, university policies, and contractual obligations (see Policies and Guidelines for more information).
Users are expected to exercise good judgment, act responsibly, respect the rights of others, and use these resources in accordance with university policies and standards of conduct. Users should not use university-provided AI tools in ways that create legal, security, privacy, or reputational risks for Cornell, interfere with university operations, or violate university policies, vendor terms of service, or applicable laws.
Use of university IT resources that results in inappropriate workplace conduct may be addressed as an employee performance issue, even if the conduct does not rise to the level of a university policy violation. Any use of university computers, information resources, and networks by employees that is inappropriate to the workplace, contributes to a harassing or uncomfortable work environment, or creates a legal risk, will result in counseling, formal disciplinary action, and/or termination. Such performance concerns should be directed to a supervisor or the unit Human Resources representative.
What if I already have a user account associated with my NetID?
If you created a personal Claude account with your NetID@cornell.edu email address, you can switch between your Cornell-provided and personal accounts.
If you created a ChatGPT account with your NetID@cornell.edu email address, you will be required to merge your personal account with the Cornell-provided account. This is not always appropriate or desired. Before you complete the AI Training course, review this important information about how to prevent this conflict.
If you merge a personal ChatGPT account to your Cornell account, this action cannot be undone.
What if I have an email alias instead of using my NetID?
Just like any other login service (such as CUWebLogin and Microsoft Entra) you may only use your NetID@cornell.edu email address to log in to your Cornell-provided Claude and ChatGPT accounts. Email aliases cannot be used for authentication to these services.
How do I migrate projects or chats? (To a personal account or into a Cornell-supported account?)
In general, AI tools do not support bulk migration of chats, projects, or conversation histories between accounts. Some providers offer account migration options that may transfer certain content and settings, but these processes are not always comprehensive and may not transfer all data, files, customizations, or project history.
For tool-specific guidance, refer to Anthropic’s account migration information for Claude, and OpenAI’s migration guidance for ChatGPT.
Is there a way to switch between a Cornell-supported account and a personal account in the same app?
If you created a personal Claude account with your NetID@cornell.edu email address, you can switch between the Cornell-provided and personal accounts.
If you maintain separate ChatGPT accounts, you must sign out of one account before signing in to the other. ChatGPT does not currently support switching between separate accounts within the same session.
When working with Cornell data, always use your Cornell-supported account rather than a personal account. Cornell-supported accounts include privacy, security, and contractual protections that may not be available through personal subscriptions.
Are different AI tools subject to different usage limits?
Yes, each tool has a usage limit. Limits are designed to provide fair access across the Cornell community and may be adjusted over time as Cornell evaluates usage patterns and community needs.
Most tools provide ways to monitor your usage and will notify you when you are approaching a limit. For tool-specific information out monitoring your limits, see the IT@Cornell documentation for ChatGPT and Claude.
Use this chart to compare token budget tiers and identify the option that best matches your expected usage (NetID login required to view).
How can I monitor my usage? Will I be notified when I am approaching the usage limit?
Yes. Most Cornell-supported AI tools provide ways for users to monitor their usage, available credits or subscription limits. Many tools also provide notifications when you are approaching or have reached a usage limit.
For tool-specific information out monitoring your limits, see the IT@Cornell documentation for ChatGPT and Claude.
Who should I contact if I believe my usage limits are preventing legitimate academic, research, or business activities?
Faculty and staff can request access to higher-capacity plans, including Claude Pro, Claude Max, ChatGPT Pro, and Copilot Premium. Additional fees will apply depending on the tool.
If you have a business need for higher usage limits or premium access, you can place an order via the AI Innovation Hub. They can also help you determine the most appropriate solution for your use case.
Which connectors or plugins are approved by the university? Can I connect AI tools to Microsoft 365, Google Drive, Box, SharePoint, Canvas, or other university systems?
Connectors and plugin integrations that allow AI tools to access information from other applications and university systems are currently under review. As Cornell evaluates AI platforms and their capabilities, the university is also assessing the privacy, security, data governance, compliance, and user experience implications of connecting AI tools to institutional resources.
Information about approved connectors, supported systems, and any associated requirements will be shared when review is complete. Guidance will include which connectors are available, who is eligible to use them, what data may be accessed, and any limitations or safeguards that apply.
Until connector reviews are complete and guidance is issued, community members should not assume that AI tools are approved to access Cornell systems such as Microsoft 365, Google Drive, Box, SharePoint, Canvas, or other university resources.
What types of institutional data can be accessed through connectors?
Connector and plugin capabilities are currently under review as part of Cornell's AI rollout. Additional guidance on approved connectors, supported systems, permitted data types, and access controls will be provided as these capabilities become available.
The types of institutional data that can be accessed through connectors and plugins depend on the connector being used, the system it connects to, and the permissions granted to the user or application. In general, connectors and plugins can access only the information that the authenticated user or authorized application is permitted to access. Connectors do not automatically grant access to additional data or systems.
For personal productivity use cases, such as searching email, calendars, files, or documents, connectors typically have access to the same information that you would normally be able to view using your NetID and existing permissions. The information available through a connector will vary based on the capabilities of both the AI platform and the connected system.
For administrative, research, or business process use cases, connectors and integrations may access institutional data through approved application interfaces (APIs) or other authorized methods. In these cases, access is limited to the data and permissions explicitly granted to the application, service account, or automated process.
Users remain responsible for complying with university policies, data handling requirements, privacy obligations, and any restrictions associated with the systems and data they access.
Privacy & Security
What guidance is available for using AI at Cornell?
Cornell's AI policies, guidance, and recommended practices are available on the Resources page.
The page includes resources on responsible AI use, privacy and data protection, information security, accessibility, research considerations, and other university policies that may apply when using AI tools. Faculty, staff, and students are encouraged to review these resources before using AI for teaching, learning, research, or operations.
Because AI technologies, capabilities, and guidance continue to evolve, Cornell regularly updates its resources. Community members should refer to the site periodically for the latest policies, recommendations, and best practices.
For tool-specific guidance, including approved uses, data handling requirements, and privacy considerations, see the Cornell-Supported AI Tools secion on this page.
Can information I enter into Cornell-supported AI tools be used to train AI models?
Cornell has negotiated agreements that include enhanced privacy and data protection safeguards, including protections against using your Cornell data to train the providers' models. Cornell-supported AI tools are designed to provide stronger privacy and security protections than public or consumer AI tools. These protections support the use of AI tools for teaching, learning, research, and administrative work while helping ensure alignment with Cornell's data management and security requirements.
However, privacy and security protections do not eliminate the need for good judgment. Users should to follow Cornell policies and data handling requirements when using AI tools. While Cornell-supported tools include additional protections, users remain responsible for handling university information appropriately and should follow university policies and requirements when working with confidential, regulated, proprietary, or otherwise sensitive data.
Non-Cornell or public AI tools are different. Even if you are paying a subscription to a public tool the data is still at risk. Unless specifically reviewed and approved by Cornell, information entered into publicly available AI services may be stored, retained, or used by the provider in ways that differ from university-supported tools. Do not enter confidential, proprietary, regulated, restricted, or another person's sensitive information into public AI tools.
If you are unsure whether a tool is approved for university use or whether specific data may be entered into a tool, consult Cornell's AI guidance and data handling policies before proceeding.
What types of university data can be entered into AI tools?
The types of university data that may be entered into AI tools depend on the specific tool, the data involved, and the protections available within that service. Before using an AI tool, users should understand both the tool's capabilities and the university's requirements for handling institutional data.
All Cornell-supported AI tools prohibit the use of high-risk data, and some data types require additional precautions. For example, when working with FERPA-protected data or international personal data in Microsoft Copilot or ChatGPT, web search capabilities must be disabled before that information is entered into the tool (learn how to do this for ChatGPT).
In general, Cornell-supported AI tools provide stronger privacy and security protections than a public or consumer AI tools and may be appropriate for a broader range of university activities. However, users remain responsible for following applicable university policies, data classification requirements, contractual obligations, sponsor requirements, and legal or regulatory restrictions when using any AI tool.
Refer to this page for specific guidance on what types of university data may be used with each AI tool, including any restrictions, approvals, or special requirements.
What happens if I accidentally share sensitive information?
If you accidentally enter sensitive, confidential, regulated, or otherwise restricted information into an AI tool, delete the conversation or content immediately, if the platform allows it.
You should then report the incident to the IT Security Office by sending an email to itsecurity@cornell.edu, just as you would report any other potential data exposure or information security incident. Prompt reporting helps the university assess potential risks, determine whether additional actions are needed, and provide appropriate guidance.
If you are uncertain whether the information was sensitive or whether the incident needs to be reported, err on the side of caution and contact the IT Security Office for assistance.
Reporting an accidental disclosure promptly is an important part of protecting university data and supporting responsible AI use.
Can Cornell see my chats or prompts in university-provided AI tools?
Your chats, prompts, files, and generated content are not routinely monitored or reviewed by Cornell. Unauthorized access to user content is not permitted.
Like most IT tools, a handful of IT administrators can see most data depending on the tool and its capabilities and limitations. Policies 4.12 (Data Stewardship and Custodianship) and 5.9 (Access to Information Technology Data and Monitoring Network Transmissions) specify the narrow circumstances that this data can be disclosed.
Cornell-supported versions of AI tools provide privacy, security, and contractual protections that are generally not available in consumer versions of the same products. Consumer AI services are governed by the vendor's terms and conditions, which may permit the provider to access, retain, or use prompts and other submitted data, including model training or product improvement purposes.
How do I report a concern about the use of AI at the university?
Cornell encourages community members to raise questions or concerns about the use of AI.
For general questions, feedback, or concerns related to university AI initiatives, you can contact the Cornell AI Initiative at ai-initiative@cornell.edu.
If your concern involves potential violations of university policy or law, including issues related to privacy, security, discrimination, academic integrity, misuse of data, research compliance, or other ethical concerns, you are encouraged to speak with your supervisor, department leadership, or Human Resources representative when appropriate.
Concerns may also be reported through Cornell's compliance and ethics reporting resources, including the Cornell Ethics and Compliance Hotline which allows individuals to report ethics, integrity, or compliance concerns confidentially or anonymously.
What happens if I accidentally share sensitive information?
If you accidentally enter sensitive, confidential, regulated, or otherwise restricted information into an AI tool, delete the conversation or content immediately, if the platform allows it.
You should then report the incident to the IT Security Office by sending an email to itsecurity@cornell.edu, just as you would report any other potential data exposure or information security incident. Prompt reporting helps the university assess any potential risks, determine whether additional actions are needed, and provide appropriate guidance.
If you are uncertain whether the information was sensitive or whether the incident needs to be reported, err on the side of caution and contact the IT Security Office for assistance.
Remember that reporting an accidental disclosure promptly is an important part of protecting university data and supporting responsible AI use.
Can I continue using my personal AI account?
Yes. Your personal AI accounts are not affected by Cornell's AI offerings. In general, use Cornell-supportive AI services for Cornell-related work and your personal AI accounts for non-Cornell activities. This separation protects Cornell’s data according to institutional policies and protects your personal data from being accessed by Cornell if required and within the limits of policy.
Please exercise caution when using AI platforms that are not provided by Cornell. Information entered into these systems may be transmitted to and stored by third-party providers and may be subject to privacy, security, retention, and data-use practices that differ from those of Cornell-supported services.
Do not share sensitive, confidential, proprietary, regulated, restricted, or another person's personal information in a public or consumer AI tool. Always review the provider's privacy settings, terms of service, and data handling practices before use.
If you have questions about maintaining both a personal account and a Cornell-supported account, refer to the corresponding IT@Cornell page for tool-specific guidance and instructions. Helpful links can be found in the Cornell Supported AI Tools section on this page.
My question isn't answered here. Where can I get help?
If you can't find what you're looking for, or have a question about AI tools, access, eligibility, training, usage limits or data use, contact the IT Service Desk at https://it.cornell.edu/support. Your request will be routed to the AI Strategy, Enablement & Innovation team. To share general feedback about the initiative or AI use at Cornell, email ai-initiative@cornell.edu.
Join the Teams Channel
Our Microsoft Teams channel is the place to ask questions, share discoveries, get early access to new tools and resources, and collaborate with colleagues across campus who are exploring AI in their work. Join us to stay in the loop.
Student Groups
Student organizations are an important part of Cornell's AI community, offering hands-on opportunities to develop technical skills, experiment with emerging AI methods, collaborate across disciplines, and apply AI to challenges that matter.
